FAQ

## Frequently Asked Questions

**Q: Do you offer Cash on Delivery (COD)?**
A: Yes! COD is available across India.

**Q: How long does delivery take?**
A: 5–7 business days across India.

**Q: What if I don't like the product?**
A: We offer a 7-day no-questions-asked 
return policy.

**Q: What if my product arrives damaged?**
A: Send us a photo and we will arrange 
a full refund or replacement immediately.

**Q: How do I track my order?**
A: A tracking link will be sent to your 
email after your order is placed.

**Q: Are your products quality tested?**
A: Yes — every product is carefully 
curated and quality checked before 
being listed on our store.

**Q: Is it safe to pay online?**
A: Absolutely. We use 100% secure 
encrypted payment gateways. 
COD is also available if you prefer.

**Q: Can I cancel my order?**
A: Yes, orders can be cancelled within 
12 hours of placing them. Contact us 
immediately at zenvorian@gmail.com